30-day Money Back Guarantee
Your TrafficGauge comes with a 30-day no-risk, money-back guarantee. Put TrafficGauge to the test for at least a week in your car, home or office. If TrafficGauge doesn't help you outsmart traffic, save you time and stress on the road, or if you're not completely satisfied for any other reason, we'll gladly refund your purchase price -- no questions asked. Extended through January 31st, 2008 for holiday gift purchases.
Extended Warranty
The Extended Warranty + Damage Protection Program provides two full years of warranty coverage on the TrafficGauge device from date of purchase. It extends the standard one-year warranty that came with TrafficGauge device by one additional year. In addition, the Extended Warranty + Damage Protection Program protects the TrafficGauge device against accidental damage; which is not covered under the standard one-year warranty program.
Section A: Extended Warranty + Damage Protection Program
TrafficGauge warrants the TrafficGauge device is subject to this Agreement against defects in material and workmanship under normal use and service for two (2) years from date of purchase. This section sets forth the full extent of TrafficGauge's responsibilities regarding the TrafficGauge device described in this Agreement.
THE BUYER EXPRESSLY ACKNOWLEDGES THAT THE EXTENDED WARRANTY AND DAMAGE PROTECTION PROGRAM CONTAINED HEREIN IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS EXTENDED WARRANTY AND DAMAGE PROTECTION PROGRAM IS EXPRESSLY LIMITED TO THE DURATION SET FORTH ABOVE. IN NO EVENT SHALL TRAFFICGAUGE BE LIABLE FOR DAMAGES FOR (BY WAY OF EXAMPLE AND NOT BY WAY OF LIMITATION) INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR OTHER SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY SUCH TRAFFICGAUGE DEVICE OR RELATED PRODUCT OF TRAFFICGAUGE. THE BUYER EXPRESSLY ACKNOWLEDGES THAT IT IS THE INTENT OF TRAFFICGAUGE IN THIS SECTION TO DISCLAIM SUCH LIABILITIES TO THE FULL EXTENT SUCH AS MAY BE DISCLAIMED UNDER APPLICABLE WASHINGTON LAW. THE BUYER ACKNOWLEDGES AND AGREES THAT THE AGGREGATE LIABILITY OF TRAFFICGAUGE FOR ALL DAMAGES, INJURIES AND LIABILITY INCURRED BY THE BUYER, THE BUYER'S CUSTOMERS, ANY TRAFFICGAUGE DEVICE USER, AND ANY OTHER AFFECTED PARTIES IN CONNECTION WITH THE TERMS AND PROVISIONS OF THIS AGREEMENT, SHALL BE LIMITED TO AN AMOUNT EQUAL TO THE TOTAL FEES PAID TO TRAFFICGAUGE BY BUYER FOR THIS DEVICE.
EXTENDED WARRANTY
The BUYER acknowledges the TrafficGauge, Inc. has provided the Extended Warranty and Damage Protection Program information to the BUYER, and that the extended warranty applies on all parts and labor from date of purchase for a total of two (2) years. In the event of a defect, malfunction, or failure to conform to specifications during the extended warranty period, TrafficGauge, at its option, will repair, replace or refund the purchase price of the affected TrafficGauge device. At TrafficGauge's sole option, any repair of any affected TrafficGauge device may include the replacement of parts with functionally equivalent reconditioned or new parts. Replaced parts are warranted for the balance of the extended warranty period.
DAMAGE PROTECTION
This Warranty provides a one-time replacement of your TrafficGauge under the following circumstances:The USER hereby releases and holds harmless TrafficGauge from and against any and all loss, liability or damages, of whatsoever nature, that the user or any third party may suffer or incur by reason of or arising out of the use of the TrafficGauge device.
The BUYER acknowledges that the operation of the TrafficGauge device requires government and/or private agencies to collect and make available traffic information to TrafficGauge. The BUYER acknowledges that government and/or private agencies may discontinue providing the traffic data information to TrafficGauge at any time. In the event that these agencies would no longer make traffic information available to TrafficGauge, the TrafficGauge device would not operate and TrafficGauge would discontinue service. In the event that TrafficGauge is unable to acquire traffic information from government and/or private agencies at a reasonable cost during the Term of this Agreement, a situation that would likely render TrafficGauge devices inoperable, the BUYER agrees and acknowledges that it will not seek compensation or reimbursement, in any form, from TrafficGauge.
The BUYER acknowledges that TrafficGauge has entered into an agreement with an established wireless service provider to provide service for the TrafficGauge devices. In the event that the wireless service provider interrupts or discontinues wireless service to TrafficGauge during the Term of this Agreement for any reason, the BUYER agrees not to seek compensation or reimbursement, in any form, from TrafficGauge, with respect to any failure of any TrafficGauge device.
Section B. Arranging Product Return:
If you believe you have a problem covered by this Warranty, call 1-866-872-3345 and speak to a Customer Service representative. DO NOT return your TrafficGauge without pre-authorizing with our Customer Service representative. Please call 1-866-872-3345 to arrange.
Section C. Out of Warranty Coverage:
If your TrafficGauge device is not functioning and is not covered under the Extended Warranty + Damage Protection Program, TrafficGauge will replace the damaged or broken TrafficGauge device with a new or reconditioned device for a nominal fee. Please call 1-866-872-3345 to arrange.